Trowell & Turner Automotive at 8603 Harry Hines Boulevard, Dallas

Reviews

• Alisha Saigal

  Jul 01, 2018
  ★ ★ ★ ★ ★
  After months of frustration dealing with poor quality service and repair after a collision, (with multiple returns to the dealership where the repairs were done) I called Trowell and Turner Automotive to see if they could do anything to help resolve a possible electrical problem I am now experiencing with my car. Larry answered the phone and told me he would listen to entire history of problems with the car since the accident and see what he could do to help. He was very patient with me and then took the time to explain to me what the problem could be, what the dealership will have to do to try and fix it, and if the dealership doesn't fix it by the time they said they would, that I could bring the car to him and he would try his best. Larry spent 30 minutes on the phone with me and explained things in a clear, reasonable way that, although I never had my car worked on there, it already made me trust that he was actually looking out for me and not just trying to pawn me off to someone else or try to make money. I appreciate the time he took, free of charge, to provide some guidance on the situation. Thanks, Larry!

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